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Customer Case Studies

Big brands, big wins

From flawless customer engagement to operational excellence, Pega empowers the world’s leading companies to achieve breakthrough results.

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ACSO logo
ACSO revolutionizes its view into work with client data.
Air Force Research Lab improves data quality for empowered decision-making.
Delivering a modern, unified case management system.
California generates $2B for citizen services.
Vermont Office of Professional Regulation: Creating a 100% online, Next Generation Licensing Platform.
DEFRA
DEFRA enhances its Rapid Incident Response.
DICTU: Bringing automation and standardization to government services.
FBI modernizes to address firearm legislation and purchase volumes.
California Department of Public Health: Improving customer experience with a licensing program built for change.
Registers of Scotland: Improving efficiency and customer responsiveness of world’s oldest land registry.
IP Australia: Transforming operations and customer service.
Reinventing and streamlining a massive claims process.
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