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Customer Case Studies

Big brands, big wins

From flawless customer engagement to operational excellence, Pega empowers the world’s leading companies to achieve breakthrough results.

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American Express logo
American Express triples customer satisfaction.
CBA Logo
CBA interacts with customers during moments of need.
ANZ logo
ANZ transforms global business operations with Pega.
Alfa-Bank logo
Alfa-Bank decreases servicing time by 400% and improves the client experience.
Santander Logo
Banco Santander Brasil delivers exceptional client service, fast.
Bank of New York Mellon
BB&T
BB&T
DCU has been able drive efficiency across the organization and create a frictionless experience for its members with Pega.
Deutche-Bank logo
Deutsche Bank
Fifth Third Bank
Fifth Third Bank redefines marketing through a unified platform.
HSBC
HSBC standardizes a global payments investigation solution across 87 countries.
IHS Markit
IHS Markit eases KYC for thousands of banks worldwide.
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